Last updated 14 November 2026
Returns, exchanges & refunds
Exchanges
Wrong size? You can exchange any unworn, unwashed piece with its tags within 7 days of delivery. Message us on WhatsApp or email support@yourdomain.com with your order number, and we’ll arrange a pickup where available. The first exchange on an order is free.
Returns and refunds
Because every drop is a limited run, we offer exchanges rather than returns for change of mind. We give a full refund if:
- the product arrived damaged or defective (send a photo or unboxing video within 48 hours of delivery),
- you received the wrong product, or
- the size you want to exchange for has sold out.
Approved refunds go back to the original payment method within 5–7 working days. For cash-on-delivery orders we refund by UPI or bank transfer.
Cancellations
You can cancel an order before it ships by messaging us with your order number. Prepaid orders are refunded in full. Once an order has shipped it can’t be cancelled, but you can use the exchange policy above.
Items marked “Final sale” can’t be exchanged or returned unless they’re defective.